Help

Help / Resources

How can I start using InfotrustGO?

To use InfotrustGO and start searching for your companies you need to be a registered user. To do so, visit our Registration page (hyperlink) or select the “Create account” link in the upper right corner of each page. Registration gives you free and immediate access to a set of features on the InfotrustGO platform.

 

How to access InfotrustGO Products and Services?

There are two ways to access InfotrustGO products and services and benefit from all its advantages:

In the “pay as you go” mode, adding the desired products and services to the shopping cart and making a final payment.

By subscribing to a Package or Plan benefiting from much more competitive prices through the link - https://infotrustgo-dev.shareit.pt/planos/

The balance is available for 12 months to be used according to your needs.

 

How to verify the activation of my account?

When you register with InfotrustGO, an email is sent to your email account with confirmation of registration.

 

What to do if I don't receive the account verification email?

The verification email is sent automatically. If you did not receive it, please check the Spam folder on your email service.

If you cannot find it, please send an email to our Go Cliente Team at the address [email protected] so that we can verify the situation as soon as possible.

 

How can I recover my password?

In the “Login” link in the upper right corner or in the following link https://infotrustgo.pt/en/ select the option to recover password. An email will be sent to you to recover and/or change your password.

For security reasons and to prevent our emails from being forwarded to the Spam / Trash folder, please add our domain @infotrustgo.pt to your list of safe entities.

 

How can I change my password?

You can change your password in your Client Area In the option “Change Password”. To do so, you need to start your session in advance using the “Login” link in the upper right corner available on each page.

 

What is the Client Area?

The Customer area is your space on the InfotrustGO platform where you have a set of extremely useful features available as well as all the information related to your use/interaction with our platform. Briefly, the Client Area contains the following sections:

Dashboard – visual presentation of the most important information on your profile (customer name, available balance, last consulted reports)

Reports – archive of all purchased Company Reports and Information Modules

My Purchases – where you have access to all your invoices and details of each purchase made.

Personal Data – access to all your profile data and company data.

Change Password – access to change your password.

 

How big is the InfotrustGO Database?

InfotrustGO uses the Infotrust database, which is made up of more than 1.6 million business entities, reflecting the entire Portuguese business fabric.

 

What are the sources of information in the Infotrust Database?

The Infotrust database is updated daily using public and private information sources, namely:

Ministry of Justice - Institute of Registries and Notaries

Ministry of Justice – Citius Portal

Ministry of Justice - Directorate General for the Administration of Justice

Companies themselves following proactive/reactive updates, press, internet and other sources.

 

Is the Database duly legalized?

Infotrust has its database legalized by the National Data Protection Commission (Authorization Nº 3/96 issued on January 16, 1996).

 

How can I update my company details?

To update your company data, just send us an email to [email protected]

or fill out a form in your personal area with the information you want to see updated.

 

Can I remove my company data?

Infotrust is a company specialized in credit risk management consulting services, with the collection and processing of data on companies being its main focus of activity. Restrictions on data collection are reserved only for personal data (data relating to natural persons) in accordance with Law 67/98 of October 26 and not for data relating to companies.

 

What are InfotrustGO's responsibilities regarding the information contained in Company Reports and other products and services?

The information or data provided by InfotrustGO cannot, under any circumstances, have the character of a guarantee. They are simple indications, which are in accordance with the elements that InfotrustGO has managed to obtain. To the extent permitted by law, InfotrustGO cannot be held liable for any incidental, indirect, special or consequential damages or losses caused by the use of InfotrustGO Online Services or the information provided by it.

 

What are the limitations on the use of information contained in InfotrustGO's services and products?

The information, publications and database provided by InfotrustGO are of an absolutely confidential nature, and may under no circumstances be reproduced, disclosed or transferred, in whole or in part, free of charge or for a fee, to third parties, including the entities to which the information, without prior and express authorization from InfotrustGO.

 

Company Reports

 

What is a Company Report?

The Company Report is a document that brings together a set of commercial, financial and economic information, as well as providing the level of credit risk and default of a given business entity. It results from the collection, treatment and processing of information from various sources, public and private.

 

What is a Company Report used for?

The main objective of the Company Report is to help managers and managers to better understand the companies with which they relate and to make the safest and most accurate decisions in their credit granting processes. InfotrustGO Company Reports are simple, efficient and properly structured for easy interpretation. Click on the following link to find out more about the contents of InfotrustGO Company Reports (Company Reports link).

 

How can I find out a company's Credit and Default Risk Level?

All InfotrustGO Company Reports contain the DynamIIC Score, which is a company evaluation model that measures the possibility of default in terms of credit risk over a 12-month period.

This is a model developed exclusively by Infotrust based on rigorous, high-quality statistical methodologies and reflecting the intrinsic characteristics of the Portuguese business fabric, which analyzes and relates a set of determining factors in assessing the behavior of companies in terms of risk. credit.

 

Through our DynamIIC Score you can find out about:

Credit Risk Level

Financial capacity

Recommended Credit Limit

Credit Recommendations InfotrustGO

Data base

 

What is a marketing database used for?

Essentially, they serve to find new customers. The InfotrustGO databases are a set of information about business entities and are indispensable tools in prospecting and attracting new customers. They are especially used in actions to generate commercial leads, such as “direct mail” marketing campaigns (via e-mail, traditional mail, among others), telemarketing and sales.

 

How can I find new customers?

In addition to the company search functionality always available on any page of our platform, you can find new customers through a database of InfotrustGO companies, taking into account the characteristics and segmentation criteria of the customers you want to find.

 

What is a targeting criteria?

Segmentation is the selection of a specific target group extracted from the entire market (business universe). The most used business segmentation criteria are the following:

Sector of Activity

Geographic location

Legal nature

Antique

Number of Employees

Sales amount

 

What types of Databases are available at InfotrustGO?

InfotrustGO provides the following types of Databases:

Customized Databases – developed taking into account the criteria and information fields that best suit your needs;

Prospector Databases – new companies formed

PME Leader and Excellence – standardized databases (Largest companies with PME Leader and Excellence status)

Insolvencies and PER – databases with information for risk management

1000 Largest Exporting Companies - Most relevant information on the largest exporting companies in Portugal

1000 Mais - Companies that spend the most services and products in their sector of activity

Top 1000 - the largest companies by industry

 

InfotrustGO - About Us

InfotrustGO is Infotrust's technological platform and one of the largest sources of business and risk information in Portugal, providing in a simple and innovative way reports from more than 120 million Portuguese companies. Infotrust is a company specializing in Consulting Services for Credit Management that has been contributing to successful business between companies since 1932. Owner of one of the largest databases of companies in Portugal, Infotrust has a highly specialized team of professionals who, served by the most advanced technological means, provide excellent quality services to their customers on a daily basis, assuming themselves as an important aid in the phases inherent to the business cycle.

 

What we offer at InfotrustGo

At InfotrustGo, we provide our customers with a set of Business Information services that contribute to a greater knowledge of companies and organizations and that are an essential support in all phases of business, from prospecting for new customers, in business decision processes and credit and continuous monitoring of its customer portfolio.

Company Reports – Searching for new customers and obtaining quality information to be able to decide on your business, especially those involving the granting of credit

Marketing Databases – Essential in market prospecting processes and new customers

InfotrustGO was created with the ambition and audacity to democratize access to business information and risk management services, seeking to contribute significantly to greater knowledge of companies and organizations and to the continuous improvement of business communication.

 

What are our goals

Our greatest aspiration is that every manager, entrepreneur and even a individual consumer can access business information duly organized and easy to interpret, benefiting from essential support in the search for new customers and in decisions involving credit risk.

 

Where are we

Alameda de Queijas, nº 64, 2790-402 Queijas

Telefone.: 214 249 000

E-mail: [email protected]